Terms of Service

famio is intended for use by adults who are parents or legal guardians managing a household. You must be at least 18 years old to create an account and use the Service. By creating an account, you represent and warrant that you are 18 or older and have the legal authority to enter into these Terms.

Children's profiles within the platform are created and managed by the parent/guardian account holder. Children do not create their own accounts.

famio is a family management platform that helps parents build household structure through tools including chore tracking, rule management, token rewards, habit cards, schedules, and family analytics.

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time. We will provide reasonable notice for material changes that affect your use of the Service.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.

You agree to provide accurate, current, and complete information when creating your account and to update this information to keep it accurate.

Free trial: New accounts receive a 7-day free trial with full access to all features. Payment information is collected at the start of your trial to validate your card, but you will not be charged until the trial ends.

Subscription: After your trial, famio is available for $20 per month per family. Your subscription renews automatically each month unless you cancel.

Cancellation: You may cancel your subscription at any time from your account settings. Upon cancellation, you will retain access to the Service until the end of your current billing period. We do not provide refunds for partial months.

Payment processing: All payments are processed securely by Stripe. By subscribing, you also agree to Stripe's terms of service.

Price changes: We may change subscription pricing with at least 30 days' notice. Continued use of the Service after a price change constitutes acceptance of the new price.

You agree to use famio only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to the Service or its underlying systems
• Use the Service to transmit harmful, offensive, or unlawful content
• Attempt to reverse-engineer, decompile, or disassemble any part of the Service
• Use the Service for commercial purposes other than managing your own household
• Misrepresent your identity or affiliation

Your family data (names, chores, rules, schedules, and other content you enter) remains yours. We do not claim ownership of the data you create within famio.

By using famio, you grant us a limited license to store, process, and display your data solely for the purpose of providing the Service to you.

You are responsible for the accuracy of the data you enter and for ensuring that your use of the Service complies with applicable laws.

Your use of famio is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

The famio platform, including its design, code, branding, and content (excluding your family data), is owned by famio and protected by intellectual property laws. You may not copy, reproduce, or create derivative works based on the Service without our prior written consent.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or completely secure. famio is a tool to support your family — it does not replace professional advice from therapists, counsellors, or other qualified professionals.

TO THE FULLEST EXTENT PERMITTED BY LAW, FAMIO AND ITS OPERATORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

We may suspend or terminate your account if you violate these Terms, fail to pay your subscription fees, or engage in conduct that we determine is harmful to other users or the Service. You may terminate your account at any time by cancelling your subscription and deleting your account from Settings.

Upon termination, your right to use the Service ceases immediately. Sections of these Terms that by their nature should survive termination will survive.

We may update these Terms from time to time. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify you by email. Your continued use of the Service after changes are posted constitutes acceptance of the updated Terms.

These Terms are governed by and construed in accordance with applicable law. Any disputes arising from these Terms or the Service shall be resolved through good-faith negotiation first; if unresolved, disputes shall be subject to binding arbitration or the jurisdiction of the courts in the applicable territory.

If you have questions about these Terms, please contact us at:

famio@famio.tech